RESOLVED: Users may be unable to authenticate to service instances
  • Knowledge Studio
  • Dallas
    Washington DC
  • INC0575656
  • Description

    SERVICES/COMPONENTS AFFECTED:
      - Watson Knowledge Studio

    IMPACT:
      - users may not be able to authenticate to existing service instances

     
    STATUS:
      - 2019-02-03 6:00 UTC - INVESTIGATING - The operations team is aware of the issues and is currently investigating.

      - 2019-02-03 6:16 UTC - MONITORING - The team identified issues with the IBM ID system as the source of the problem. The IBM ID team has stabilized the system but we continue to monitor the service for normal operating parameters.

      - 2019-02-03 6:54 UTC - RESOLVED - The service remains stable as of 06:26 UTC. Closing the incident.