RESOLVED: Intermittent Login Issues to IBM Cloud
  • IBM Cloud Platform
  • US South
    Sydney
    US East
    Germany
    United Kingdom
  • INC0222566
  • Description

    Services/Components impacted:

    • IBM Cloud console (console.bluemix.net)
    • IBM Watson (dataplatform.cloud.ibm.com)
    • Services leveraging IBM Cloud login

     

    Impact:

    • Intermittent browser login failures resulting in a message: "Error 500: org.apache.cxf.interceptor.Fault: invalid call".
    • CLI login is not impacted

     

    Status:

    • 2018-08-02 16:00 UTC - INVESTIGATING - The operations team is investigating.  Due to the intermittent nature of the issue, if a login fails, then retrying the login may succeed.
    • 2018-08-02 16:40 UTC - MITIGATING - Operations team members have identified the issue and are currently taking steps to address login failures
    • 2018-08-02 17:20 UTC - RESOLVED - Intermittent login issues resolved at 17:10 UTC.