SERVICES/COMPONENTS AFFECTED:

  - Databases for Redis

  - Databases for PostgreSQL

IMPACT:

  - Provisioning failures for some users may prevent creation of new instances

  - Access to sopme existing databases may be affected

STATUS:

  - 2018-11-28 12:55 UTC - INVESTIGATING - The operations team are aware of the current issues and are currently investigating

  - 2018-11-28 14:42 UTC - MITIGATING - Access failures for some database instances has occured. The operations team has identified the issue and is working towards resolution. 

  - 2018-11-28 15:36 UTC - RESOLVED - This issue has been resolved.