RESOLVED: Users can not perform plan upgrades on Watson Discovery service instances
  • Discovery
  • Dallas
    Frankfurt
    London
    Sydney
    Washington DC
  • INC0277212
  • Description

    SYSTEMS/COMPONENTS AFFECTED:

      - Watson Discovery

     

    IMPACT:

      - customers cannot upgrade existing service instance plans

      - some service data is unavailable for lite plan service instances provisioned in the US-South region (between 07:30 UTC and 12:05 UTC)

     

    STATUS:

      - 2018-09-10 12:08 UTC - INVESTIGATING - The operations team is aware of the issues and is currently investigating.

      - 2018-09-10 19:20 UTC - RESOLVED - The issues have been resolved as of 2018-09-10 19:20 UTC