Possible action needed: IBM Cloudant Shared Plan Retirement
  • Cloudant
  • Sydney
    Washington DC
  • Description
    On October 31, 2018, the IBM Cloudant Shared plan, which was deprecated for new signups in October 2016, will be officially retired. The Cloudant Lite, Standard, and Dedicated Hardware plans are unaffected by this announcement. The Shared plan deprecation and retirement were announced in September 2016 in this blog article. This announcement is a follow-up notification for the official retirement. At the end of the timeline outlined below, all currently deployed Shared plan instances will be removed and their data will be permanently deleted. If you are a user of an IBM Cloudant Shared plan and you want to retain your data, you need to create a new Lite or Standard plan instance and migrate your data as soon as possible to avoid a disruption to your application.

    How can you verify if your Cloudant account is on the Shared plan?
    Log in to the IBM Cloud. The IBM Cloud Dashboard will show all your Cloudant instances, along with a Plan column. The Lite, Standard, and Dedicated Hardware plans will be called out specifically. Any Cloudant instance that is lacking a plan name in that column is using the deprecated Shared plan.

    What are the dates for Shared plan retirement?
    The key dates for this process are as follows:
    • On October 1, 2018, shared plan billing stops for all existing instances. Further support will not be provided for existing Shared plan instances.
    • On October 31, 2018, the Shared plan will be retired. All Shared plan instances will be disabled, you wiill receive a “402: payment required” response from the API, and you will not be able to log in to your Cloudant Dashboard.
    • On November 14, 2018, all Shared plan instances will be purged from the Cloudant environments with data permanently deleted. Also, associated instances will be removed from the IBM Cloud Dashboard.
    For more information, including additional frequently asked questions, see the IBM Cloud blog announcement .