RESOLVED: Issues with multiple Watson services
  • Tone Analyzer
  • Dallas
    Frankfurt
  • INC0490438
  • Description

    SERVICE/COMPONENT AFFECTED:

      - Watson Assistant 

      - Watson Natural Language Classifier

      - Watson Tone Analyzer 

      - Visual Recognition

      - Natural Language Understanding

      - Language Translator

     

    IMPACT:

      - Requests to these Watson services are failing with intermittent 500 response codes 

     

    STATUS:

      -2018-12-11 21:47 UTC - INVESTIGATING - The operations team is aware of the issues and is currently investigating

      -2018-12-11 21:58 UTC - INVESTIGATING - The Watson Assistant service in Frankfurt is also impacted

      - 2018-12-11 22:22 UTC - RESOLVED - Issues with Watson APIs are resolved as of 21:52 UTC

      - 2018-12-11 22:54 UTC - updated affected components to include additionally identified services.